Tour guides across Southeast Asia are shifting their focus from sharing information to delivering authentic, experience-led journeys as AI transforms travel planning. While travellers increasingly use AI to build personalised itineraries before departure, guides are strengthening soft skills such as storytelling, cultural immersion and local connections to create memorable experiences that technology cannot replicate. The shift is redefining the future of guided travel
Why human guides still matter in the age of AI

Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com