South Africa has launched its Smart Tourism Visitor Information Centre (VIC) at OR Tambo International Airport, ushering in a new era of digital tourism. The center offers travelers interactive displays, personalized guidance, accessibility for all, and seamless digital services that showcase South Africa’s culture, nature, and heritage. With features like smart itineraries, a digital complaints system, and upcoming Smart Tourism App, the initiative enhances visitor experience while empowering local tourism businesses and promoting inclusivity.
South Africa Launches Smart Tourism VIC at OR Tambo Airport

Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com