At the Skift Data and AI Summit 2025, Marriott’s CTO Naveen Manga announced a new AI-powered system that automates complex room assignments, drastically reducing manual front desk tasks. Capable of allocating 1.2 million rooms in seconds, the tool factors in preferences, loyalty status, and occupancy. The message: Start small—transformation doesn’t need to happen overnight.
Marriott Unveils AI Tool to Streamline Hotel Room Assignments

Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com