IATA has launched a 10-year Global Baggage Roadmap to modernize baggage handling and improve passenger experience. Developed with industry partners, it focuses on data standardization, real-time tracking through automation and digital tools, and streamlined baggage claims. The initiative aims to replace outdated systems, cut costs, and deliver the efficient, customer-focused service today’s travelers expect, aligning with IATA’s broader push to modernize ground operations and enhance safety.
Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com