Hong Kong International Airport has been named the world’s leading airport for customer experience at the 2025 World Travel Awards, surpassing top competitors including Singapore Changi. The win reflects HKIA’s major service upgrades, innovative amenities, and upcoming Terminal 2 expansion. With free city tours for long layovers and enhanced passenger services, HKIA continues to set new global standards for comfort, efficiency, and hospitality as international travel demand accelerates.
Hong Kong International Airport Wins 2025 Global Customer Experience Award