Halifax Stanfield International Airport has rolled out customer service robots to improve traveler experience and ease staff workloads. Developed with local start-up Maritime Robotics, the two robots assist with flight updates, wayfinding, and passenger guidance using touchscreens and voice recognition. Strategically placed in high-traffic areas, the pilot project aims to streamline services and enhance convenience. If successful, more robots could be introduced across the terminal.
Halifax Airport Unveils Smart Robots for Smoother Passenger Journeys

Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com