Park Hall Resort and Spa in Lancashire has launched the UK’s first AI concierge, revolutionizing guest services. Developed by Inntelo AI, the virtual assistant offers seamless support via phone and WhatsApp, handling requests like room service and local recommendations. This innovation enhances efficiency while complementing hotel staff. Backed by £120,000 in seed funding from Antler VC, Inntelo AI is poised to transform hospitality. Park Hall’s move sets a new standard, blending AI with traditional service for a smarter guest experience.
Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com