American Airlines has introduced new digital tools on aa.com and its mobile app, allowing passengers to add up to three checked bags during booking and modify prepaid baggage same-day. The airline also expanded self-service kiosks at 16 airports, while offering discounted second-bag fees for online prepayment.
Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com