United Airlines has acquired a stake in Dfinitiv, a loyalty tech company known for personalized commerce tools. The partnership will explore enhancing United’s MileagePlus program through SmartCXP and SmartLink, which offer shoppable content and deep-linked experiences. United may also apply this tech to Kinective, its in-house media brand. This move aligns with United Airlines Ventures’ mission to invest in scalable, user-focused innovations across travel and digital platforms.
United Airlines Invests in Loyalty Tech Firm Dfinitiv

Anamika Chauhan is a Senior Content Writer at TBO Academy. Specializing in B2B content, she works closely with the marketing team to bring out the outlook about the industry in her write-ups. Connect with her on LinkedIn or write to her at anamika.chauhan@tbo.com